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Request for Mediation Form

From Association of Independent Readers and Rootworkers

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The Ombudsman ensures fair and friendly communication between clients and AIRR practitioners
The Ombudsman ensures fair and friendly communication between clients and AIRR practitioners
If you have a complaint, problem, or unresolved issue with any member of AIRR whom you have engaged as a reader or have paid for work, we have a mediator who will help resolve problems.

To have your case mediated, you must follow these three steps:

  • Read the AIRR Ombudsman Terms of Service and make sure that your case qualifies for mediation.
  • Read the Request for Mediation Form on this page, copy it to your computer, and fill in all the data-fields.
  • Send your filled-out Request for Mediation Form to our mediator, the AIRR OMBUDSMAN, who will attempt to resolve all disputes in a mutually satisfactory manner. The email address to send the completed form to is
    ombudsman@readersandrootworkers.org
    Please put the words "AIRR Ombudsman" in the subject line of your message to the Ombudsman.

Contents

Basic Data

1) Have you read the Ombudsman Terms of Service, do you understand it, and do you agree to abide by these terms?:

2) Date you are filing this complaint:

3) Your Name:

4) Your Email Address:

5) Your Telephone Number and the hours you can best be reached:

6) The Name of the AIRR Practitioner with whom you have a dispute:

7) Date you first contacted the AIRR Practitioner:

8) Is this complaint based on a Failure of Contact or a Failure of Delivery (or both)?:

9) Please fill out the relevant portions below.

Failure of Contact Complaint

If you are complaining about a Failure of Contact, please read the following definitions of terms and make sure that you have a valid complaint:

  • Failure to return your call or email: Please allow three attempts at contact before opening a case with the Ombudsman; if you do open a case, you will be required to provide full details of contact dates and methods of attempted communication.
  • Failure to acknowledge receipt of your payment: Please allow three attempts at contact before opening a case with the Ombudsman; if you do open a case, you will be required to provide full details of transaction dates and methods of payment.
  • Failure to schedule your appointment: Please allow three attempts at contact before opening a case with the Ombudsman; if you do open a case, you will be required to provide full details of contact dates and methods of attempted scheduling.

Please provide the following information:

  • Date(s) you initiated contact with the AIRR Practitioner for services:
  • Date(s) the AIRR Practitioner failed to respond to contact:

If you pre-paid for services, such as a reading, please provide the following information.

  • Date(s) you paid the AIRR Practitioner for services:
  • Method of payment:
  • Amount of payment:
  • Type of work or service you paid for:

Please describe the complaint in your own words, and in your message, be sure state clearly whether there was a

  • Failure to return your call or email
  • Failure to acknowledge receipt of your payment
  • Failure to schedule your appointment

Failure of Delivery Complaint

If you are complaining about a Failure of Delivery, please read the following definitions of terms and select one or more issues:

  • Failure to attend a scheduled appointment with you: Please allow three attempts at contact before opening a case with the Ombudsman; if you do open a case, you will be required to provide full details of contact dates and methods of attempted communication. If the Practitioner has failed to keep a scheduled electronic, telephonic, or in-person appointment for a reading, a consultation, a spiritual bathing, or a cleansing of the premises, you may file a complaint with the Ombudsman; if you do open a case, you will be required to provide full details of transaction dates, methods of payment, and messages relating to the scheduled appointment.
  • Failure to ship spiritual supplies that you purchased: If supplies such as candles, oils, washes, incense, powders, curios, herbs, amulets, seals, mojo bags, doll-babies, or petition-papers were paid for and but never shipped, you may file a complaint with the Ombudsman; if you do open a case, you will be required to provide full details of transaction dates, methods of payment, and messages relating to the shipment.
  • Failure to replace lost or damaged spiritual supplies: If supplies were paid for and shipped but never received or were received damaged or broken in transit, you may file a complaint with the Ombudsman; if you do open a case, you will be required to provide full details of transaction dates, methods of payment, and messages relating to the shipment.
  • Failure to supply photos of altar work if altar photos were agreed to in a contract: If altar photos were paid for as part of the work and but never received, you may file a complaint with the Ombudsman; if you do open a case, you will be required to provide full details of transaction dates, methods of payment, and messages supporting your claim that altar photos were part of the original contract.
  • Failure to return your personal photos, concerns, or objects, if their return was agreed to in a contract: If personal photos, concerns, or objects were used in the work and they were to be returned to you, but were never received, you may file a complaint with the Ombudsman; if you do open a case, you will be required to provide full details of transaction dates, methods of payment, and messages supporting your claim that the return of these items were part of the original contract.

Please provide the following information:

  • Date(s) you paid the AIRR Practitioner for services:
  • Method of payment:
  • Amount of payment:
  • Type of work or service you paid for:

Please describe the complaint in your own words, and in your message, be sure state clearly whether there was a

  • Failure to attend a scheduled appointment with you:
  • Failure to ship spiritual supplies that you purchased:
  • Failure to replace lost or damaged spiritual supplies:
  • Failure to supply photos of altar work if altar photos were agreed to in a contract:
  • Failure to return your personal photos, concerns, or objects, if their return was agreed to in a contract:

Submitting Your Complaint

Copy this page to your computer and fill out all the relevant portions.

Send your filled-out Request for Mediation Form via email to our mediator, the AIRR OMBUDSMAN, who will attempt to resolve all disputes in a mutually satisfactory manner:

e-mail: ombudsman@readersandrootworkers.org

See Also

About AIRR

These pages tell you all about how things work at the Association of Independent Readers and Rootworkers, AIRR:

Public Education and Outreach

These pages contain general information for the public about dealing with psychic readers, how to get a psychic reading, and how to keep yourself safe from psychic reading scams and frauds:

Our Spiritual Mission

These pages tell you about how the AIRR site developed within the educational and spiritual outreach program of the Missionary Independent Spiritual Church movement:

Brought to You By ...

As a non-profit service, AIRR is supported by the following individuals, groups, sponsors, and underwriters -- and by the generous contributions of readers like you:

Forms and Documents

These pages contain the forms and documents used for communication within AIRR, and are posted here for the use of our members and in the interest of transparency to all members of the public who are searching for honest psychic reading services:

  • Ombudsman Services: To Request free mediation, please fill out our Request for Mediation Form
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